General Inquiries

For questions about the platform, account details, pricing, or partnerships, use the channels below. We respond with accuracy and courtesy to every submission.

Primary email: [email protected]

Developer Submissions

Developers, startups, and technology partners seeking to integrate with Ulehi can submit proposals, API integration plans, or partnership inquiries. Please provide a concise overview to facilitate a rapid review.

Primary email: [email protected]

Response Times and Commitments

Ulehi provides transparent, predictable turnaround commitments. Upon receipt, your inquiry is triaged by the appropriate team and routed for timely handling.

• General inquiries: typically respond within 1–2 business days.
• Developer submissions: reviewed and responded to within 3–5 business days.
• During peak periods or complex integrations, you will receive an acknowledgment within 24 hours and a clear statement of any potential delays.

Business hours: Monday–Friday, 9:00–18:00 UTC. Messages received outside these hours are processed at the start of the next business day.